Privacy Policy
Last Updated: June 9, 2026
HorizonX™ LLC
Effective Date: June 9, 2026
Last Updated: June 9, 2026
This Privacy Policy describes how HorizonX™ LLC ("HorizonX™," "we," "us," or "our") collects, uses, stores, and protects information when you use the Compass Engine™ platform and visit horizonxllc.com (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
When you create an account or use the Compass Engine™ platform, we may collect:
- Name and email address
- Account credentials (password stored in encrypted form)
- Organizational information you provide in assessment intake forms
- Payment information (processed by Stripe — HorizonX™ does not store full payment card data)
- Communications you send to us via email or contact forms
1.2 Information Collected Automatically
When you use our Services, we may automatically collect:
- IP address and general location information
- Browser type and version
- Device type and operating system
- Pages viewed and features used within the platform
- Date and time of access
- Referring URLs
1.3 Assessment Intake Data
When you complete an assessment intake form through Compass Engine™, the information you provide is used solely to generate your operational assessment report. This intake data is stored in your account and associated with your generated reports.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, operate, and improve the Compass Engine™ platform and our Services
- Generate operational assessment reports based on your intake responses
- Process payments and manage your subscription
- Send transactional communications including account confirmations and receipts
- Respond to your inquiries and provide customer support
- Comply with legal obligations
- Protect the security and integrity of our Services
We do not sell your personal information to third parties. We do not use your assessment intake data for any purpose other than generating your reports and improving the accuracy of our platform.
3. HOW WE SHARE YOUR INFORMATION
We may share your information with:
3.1 Service Providers
We work with third-party service providers who assist us in operating the platform, including:
- Supabase (database and authentication services)
- OpenAI (AI report generation — intake data is processed to generate reports)
- Stripe (payment processing)
These providers are contractually required to protect your information and may only use it to provide services to HorizonX™.
Compass Engine™ outputs are generated using artificial intelligence and may be processed through third-party AI providers as described in this policy.
3.2 Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our platform before your information becomes subject to a different privacy policy.
4. DATA RETENTION
We retain your account information and assessment data for as long as your account is active or as needed to provide Services. If you close your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal or regulatory purposes.
5. DATA SECURITY
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit using TLS/SSL
- Encrypted password storage
- Row-level security controls on our database
- Access controls limiting who can view your data
No method of transmission over the internet or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at hello@horizonxllc.com. We will respond to your request within 30 days.
7. COOKIES AND TRACKING
Our platform may use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser. Disabling cookies may affect the functionality of the platform.
8. THIRD-PARTY LINKS
Our Services may contain links to third-party websites or resources. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
9. CHILDREN'S PRIVACY
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@horizonxllc.com.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date and, where appropriate, by sending an email notification. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.
11. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
HorizonX™ LLC
Email: hello@horizonxllc.com
Phone: 682-227-3739
Website: horizonxllc.com
Location: Fort Worth, Texas